top of page

RETURN & REFUND POLICY

KILLA K1SS GAMING
 

Last updated: 01/17/2026


At KILLA K1SS GAMING, we partner with Printful to create custom, made-to-order products. Please review our return policy carefully before purchasing.
 

ALL SALES ARE FINAL – MADE-TO-ORDER ITEMS
 

Because our products are custom printed on demand, we do not accept returns or exchanges for:
 

  • Wrong size selected

  • Change of mind

  • Buyer’s remorse

  • Incorrect address entered by customer


This policy complies with Texas law, which allows businesses to define return terms for custom and made-to-order items.


DAMAGED, DEFECTIVE, OR INCORRECT ITEMS


We will replace or refund items if they arrive:
 

  • Damaged

  • Defective

  • Printed incorrectly

  • Different from what was ordered


You must contact us within 7 days of delivery with clear photo evidence.
 

📧 support@killak1ss.com


Please include:
 

  • Order number

  • Description of the issue

  • Clear photos of the item and packaging


Approved claims will be handled through Printful and resolved with a replacement or refund, at our discretion.


LOST OR STOLEN PACKAGES
 

  • Once an order is marked delivered, KILLA K1SS GAMING is not responsible for lost or stolen packages.

  • If tracking shows delivery but you did not receive the item, please contact your local carrier.


REFUNDS
 

  • Refunds are issued only for approved claims

  • Refunds will be processed to the original payment method

  • Processing times may vary depending on your bank or payment provider


CANCELLATIONS


Orders cannot be canceled or modified once production has begun. Please double-check sizing, color, and shipping information before placing your order.

​

​“KILLA K1SS GAMING is not responsible for delays caused by Printful or shipping carriers beyond our control.”


SIZING DISCLAIMER


Sizing charts are provided for reference. Because items are custom-printed, we cannot offer refunds or exchanges for sizing issues.


CONTACT INFORMATION


📧 Support: support@killak1ss.com
📧 Legal: legal@killak1ss.com
📞 Business Phone: (512) 814-8299


INTELLECTUAL PROPERTY NOTICE


All designs, branding, and content are protected by copyright and trademark laws and are owned by or licensed to:
 

  • KILLA K1SS GAMING

  • So Ridiculous Music Group

  • Reyy Enterprises


Unauthorized reproduction or resale is prohibited.


GOVERNING LAW


This policy is governed by the laws of the State of Texas, United States.

  • Facebook
  • Instagram
  • Threads
  • X
  • Snapchat
  • TikTok
  • YouTube
  • Twitch
  • Discord
  • Soundcloud
  • Cash_App-Logo
  • OF

Thanks for submitting! :)

bottom of page